Payment FAQs

What types of payment do you accept? accepts MasterCard, Visa, Discover, American Express and ATM/debit cards with the Visa or MasterCard logo. You may also pay with Apple Pay or store credit.

Do I have to pay tax on my purchase?

Yes. Sales tax is calculated according to the state and county tax laws where the order is being shipped. The tax shown online is only a quote and may differ slightly from the total charged, usually by no more than a few cents.

What is a "verbal authorization" and why do you need one for my order to ship?

A brief conversation with a Customer Service Representative is sometimes necessary to verify credit card information. This is known as a "verbal authorization" and it protects cardholders from unauthorized purchases. If you receive an email requesting a verbal authorization, please give us a call at 1-888-44S-TEIN (1-800-447-8346)

Why was my gift card not applied?

All gift cards purchased prior to January 1, 2021 are no longer accepted. If you still have a remaining balance on your gift card, Stein Mart is offering a $25 store credit upon verification of funds available on the gift card. Please call 1-888-44S-TEIN (1-800-447-8346) for further instructions. 

My coupon code did not apply, can i still add it although my order has been placed?

Please contact Stein Mart customer support to verify that your coupon code is valid. Most promotions are advertised on our site. If you have received a personal code via a newsletter and it did not apply, please contact Stein Mart customer support immediately after your order has been placed. (PLEASE NOTE: COUPONS THAT HAVE EXPIRED WILL NOT BE APPLIED).
*Max 1 coupon per order